Thursday 15 October 2009

we love hampers

We have another new starter in the store today. Julie (another one so v. confusing) also works in the local art gallery and lives in the village. As part of her induction, I explained that we offer a self selection gift box and hamper service and they can be quite fiddly to put together so maybe it was a good thing that they sold mostly at weekends when there's always 2 staff in the store. So what's the first sale of the day? A pre-made hamper of course, so I then had to make putting together another one look easy - don't want to put Julie off on her first day. Customers really like browsing the shop to put their own gift box together: it's so much more personal than buying a ready made gift in an acetate box!
I really like this time of year when customers' choice of purchases change as the days grow shorter. Yesterday, the last sale of the day was to a family of 3 who brought a selection of candles to the counter which totalled nearly £100: during the summer we'd be lucky to sell £100 worth of candles all day, never mind in one transaction.
Louise

3 comments:

  1. Hamper's now there's a thought for some christmas presents. Can I order them over the internet or via the phone and have them sent out wrapped and signed to three lots of my in-laws who live miles away?

    ReplyDelete
  2. I may be touch then with an order. In a few weeks though.

    ReplyDelete