With the majority of the pavements finally gritted, our incredibly neat and tidy team are now hot under the collar about the white salt trails left by customers walking round the shop. The floors of the two shops are now being mopped twice a day: Mel has suggested that we cordon off the small shop and ask customers to point to which items they want to buy but I think we should ask customers to remove their shoes when they come in. I don't think they'd mind: its only 5 below 0 oustide and I'm sure they'd welcome walking round on the cold slate floor in their socks! Anyway, my suggestion is now probably academic as we've had a further dumping of snow today, along with most of the UK.
Louise
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