I've had a paperwork day today, only lightened by dog number 2's insistence on getting his head stuck in the wastepaper bin not once, not twice, but three times in his quest to shred all paper in the house. The third time he got his head stuck, he tried to sneak out of the office without my noticing and only succeeded in banging his head (in the basket) on the door jamb much to my amusement and his mortification...daft pup. 3 hours of my time has been spent trying to find an electricity provider for the shop as my current supplier (who shall remain nameless....oh, go on then, British Gas) has promised to fix my prices for 2 years at nearly double the rate I currently pay. I went through this rigmarole last year and remembered to keep all the details I need to hand as we have 2 meters, 2 different tariffs and a plethora of reference numbers to quote. 3 hours later and I've still not sorted it... a glass of wine beckons.