I'm all talked out today. 3 new team members started this weekend and I'm now sick of the sound of my own voice. It's ok covering all details of our products and suppliers that our new girls need to learn to advise customers, but it's the idiosyncracies of the workings of the shop that are hard to remember. For example, when the credit card machine freezes you need to turn it off and on again to get it working, the water heater blows a fuse if you leave it running too long, we only turn on 4 of the 6 light switches in the small shop because the other 2 are irritating flickering fluorescent tubes that we don't need on. Jules and I compiled a complete list of these little peculiarities before Nicky, Daisy and Adrienne started and going through the list took quite some time! I hope they all remember for next weekend....
Meanwhile, after several weeks of protracted negotiation, we're up to preparing "heads of terms" for the lease for the new shop. Now we've agreed everything in principle everyone seems very keen to get it moving quickly so we shall see what happens this week!
Louise
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Exciting times.....Look forward to the big "Reveal". Merryn (Isles Of Scilly)
ReplyDeleteGreat news.
ReplyDeleteGood Luck!
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