Love the Lakes

Lovely local suppliers

2010-09-21T16:22:00.000+01:00

Over 80% of the products we stock in the shops are locally sourced, alongside some carefully chosen products that I buy to compliment the local offer. These days, over two years after we first opened, it's quite rare for me to find a new local supplier so it's very exciting to get a phone call a few minutes ago from someone at Cartmel Sticky Toffee Pudding Company. This world renowned local company are bringing out Christmas puddings and a new range of ambient puds that don't need refrigeration. Perfect! I can't wait to receive the samples which will, of course, need rigorous testing...
Also, later this week (hopefully) we're starting to stock a new jewellery collection by Jane Shaw, who is based in the north of Cumbria. Her beautiful pieces are more "chunky" (for lack of a better word) than our current jewellery so should add a new dimension to our range.
Now to get everything on the website....mmm.
Louise

Not quite a cashless society

2010-09-13T17:53:00.000+01:00

Yesterday's trauma was that the credit card machine in Bowness, for reasons best known to itself, decided to not accept any cards, flashing up a message that (of course) wasn't in any of it's accompanying manuals. The 24 hour support service didn't extend to Sundays so, in the end, we tried the last trick in the unwritten gadget handbook - turn it off for 5 minutes and then reboot.
In both stores, the majority of the transactions are done with debit or credit card so it was quite a surprise to see that, when push came to shove, most customers weren't flummoxed by the inconvenience of a nonfunctioning credit card machine. Digging deep in to pockets and purses, our lovely customers were happy to pay with cash - one couple even calculated the taxi fare back to their hotel before paying for a a large candle with the rest of their cash. The strange thing is that, once the credit card machine was fixed, the majority of the rest of the day's sales were paid for with money rather than cards.
Today, normal service is resumed and we're gettign ready to take in our Autumn/Winter stock this week. It's set to be colder by Thursday/Friday so customers may be in the mood to buy comfort food, cashmere scarves and autumn fragrances like cinnamon and orange. Let's hope so!
Louise

Beware of innocuous middle aged female shoppers!

2010-09-08T12:06:00.000+01:00

September is a fabulous month in the Lakes. July and August are great because it's generally so busy but September is as good businesswise because a different sort of customer emerges: one that doesn't have their children's constant entertainment in mind (sorry to generalise but it really is like that).
The weather in the Lakes has been lovely so far this month but yesterday, at around 4pm., in Bowness a quick thunderstorm occurred accompanied by a brief powercut in the shop. There were a fair few folk in the shop at the time, including 3 middle aged ladies carrying open shopping bags who were inspecting the Lakeland Fragrance display.
After the inevitable slight confusion cleared and the power came back on, Jules did a quick reccie of the shop and found a couple of Eau de Toilettes had disappeared along with the 3 ladies. I'm going to make another generalisation now....it is nearly always middle aged female shoppers who steal from us. Why, oh why, oh why?
Louise
P.S. I'm being interviewed by Radio Cumbria this afternoon...I'm not sure what about but I've had to pick my favourite song of the moment (which is Mumford and Sons Winter Winds) for them to play. Desert Island Discs eh?

Forever blowing bubbles

2010-08-19T15:57:00.000+01:00

One of the products that we sell in our shop are the Fanny and Claude Bath Melts - they come in boxes of 6 small heart shaped bath soaps. One of the boxes is left open so customers can have a look at exactly what they are buying but there have been a couple of unusual incidents with them recently:
Incident #1 : A lady brought one (soap, not box!) over and proudly announced she was having a night in and wanted to buy just a single soap...'but you have to buy the whole box madam!
Incident # 2 : 'Are these samples for tasting?' Hmmm, enough said - she would be forever blowing bubbles if she ate one of those!!

Sean

Assumptions shattered

2010-07-17T08:17:00.000+01:00

Firstly I have to say "Hooray. Mel is back". Fresh from 2 terms teaching primary children, Mel starts her summer hols with a spell working at Love the Lakes Bowness. Rachael is taking a well earned rest this weekend and Sean has gone to Keswick this morning to take over the helm. Leaving me to take the hounds on their morning walk through the woods. Ever since Angus was a nipper, some 14 years ago, I have often seen the same jogger pounding his way along the path. Our customary monosyllabic greetings to each other have been indistinct as befits the ungodly hour we're both out in the woods. This chap is slight with, what was once, reddish curly hair but now appears to be greying at the temples and in my mind he has always been known as the "Irish Doctor". Don't ask me why: my only excuse is that we live close to a hospital and the guy looks, well, sort of Irish! Today, as the rain was bucketing down (don't start me on the hosepipe ban, that's another day's blog) I didn't hear his approach along the path behind me and I think he surprised the dogs too as Dougal reacted by lunging towards him. "Whoa, steady there lad!" The jogger exclaimed and I gasped in astonishment, all assumptions shattered, as the Irish Doctor is, in fact, from Yorkshire. As I'm now a bit of an expert on the accent from a certain part of that county I might even go so far as to say my Irish Doctor is from Baaarrrrnsley!
Louise

You can't get the staff!

2010-06-25T11:17:00.000+01:00

I’ve just realised I’m surrounded by offcomers. Jules, who manages our shop in Bowness, is from Derbyshire but has lived for a fair few years in the Lakes. She loves walking at weekends and so has such good knowledge of the area that it’s easy to assume that she’s a born and bred Cumbrian. The manager of our new store in Keswick, Rachael, hails from Barnsley, that’s Baaarrrnsley, and is a right Yorkshire lass. The two of them have been working together for a couple of weeks as we wait for the new store to open and now Jules has reverted to being a Derbyshire girl. Customers are “me duck” or “me love” and I feel like I’m working on the set of Last of the Summer Wine.

There’s a quite a story around Rachael coming to work for us. She and her husband, Robin, are followers of Sean’s walking website, stridingedge.net and had visited our shop a few times. When we mentioned that we were opening a new store in Keswick, Rachael , in an off the cuff remark, said she really fancied working there. In a real change of lifestyle, her casual remark has now become a reality and I’m sure she’s going to really enjoy managing the Keswick store. Now, if she would only lose that offcomers accent!!!
Louise

Dear me!

2010-06-24T10:13:00.000+01:00

A deer appeared on the road in front of my car this morning and, as it blindly careered around until eventually dashing off into the woodland, I thought of the present predicament with the new shop in Keswick. Our shopfitters have been fantastic as they managed to start work at a moment's notice. But what was supposed to be 12 days of work now looks like it going to stretch to 15 or 16 and then the new floor has to be laid. We were aiming to open next weekend and will still push for that date but, at this point, it doesn't look good. This slippage, of course, has a knock on effect for the new team, the stock arriving, the configuration of the till and credit card machine etc. etc.. Anyway, Sean and I are going to Keswick this morning to meet with the shopfitters and the flooring contractor and we hope to get a definitive date for the shopfitting to end. Until then, it's like the old joke about the blind deer as we too have "no idea"!
Louise

Our friends across the pond

2010-06-22T16:59:00.000+01:00

We were visited today by a charming lady who represents one of the companies we buy from. Although she's Canadian she's lived in Scotland for a number of years and we took great delight in telling her about the American couple who Jules engaged in conversation today. This couple had lived in Cambridge for a couple of years and were very impressed by the lovely scenery of the Lake District. "We've never been this far north in the UK" they announced. "The furthest we've been is Edinburgh". Jules politely explained the exact location of the Lake District but they just didn't get it.
Our Canadian rep found this highly amusing but then confessed that her niece and friend are visiting the UK this summer and, as she couldn't be bothered to drive down to Manchester to collect them and drive all the way back to Edinburgh where she lives, she is intending to take them round the Lake District and pass it off as Scotland. As there's plenty of Edinburgh Woollen Mills and Pitlochry stores she'll probably get away with it!
Louise

Light relief

2010-06-20T21:03:00.000+01:00

The number of jobs I need to do before we open the new store seems to be growing like Topsy despite my tackling a fair number every day. Looking for a bit of light relief I ventured out from the office in Bowness to catch a customer in the act of buying a Pilula Swarovski Crystal necklace. Helpfully, I offered to gift wrap the lady's purchase with some spare paper we keep under the counter. Under the watchful eyes of Rachael, Jules and the customer, I proceeded to make a right "dog's dinner" of this simple task and, as the customary banter between the girls dried up I asked "Are you here on holiday?" Quick as a flash with dry Irish humour and her eyes on my pathetic fumblings with paper and sellotape, the lady replied "Yes. But only until Saturday". That's me told then!
Later, a couple wandered in and, after drifting around the store, the lady selected a bottle of finest Bubble Bath and brought it to the counter announcing to her partner "You can pay for this". She then proceeded to tell us that her husband has just made her walk up the biggest hill she'd ever seen and she deserved a long, hot bath. Which hill had she climbed? "The one that begins with G, G". "Great Gable?" we helpfully supplied. "No, Gu, Gum". With a certain amount of disbelief in our voices we chimed "Not Gummer's How". "Yes, that's the one". Her husband shrugged as we fell about laughing....
Louise

Staff rotas

2010-06-14T16:36:00.000+01:00

Our new store manager, Rachael, has been having a lovely time in Bowness for the past week learning all about running the store. Jules has taken over the management of Bowness and, together, they've had a really productive few days getting to grips with the ordering system, stock rotation, deliveries etc. etc. Today, however, came the first real hurdle for Rachael, the staff rota. Not only are we not really sure which day we're opening yet but also none of the staff have fixed working days although they all have times over the summmer holidays when they would prefer not to work. Consequently, Rachael has spent the last hour, pencil in hand, with a befuddled expression whilst Jules and I make useful suggestions. Phrases she has used so far include "My head's steaming", "I'm going blue in the face here" and "I need a drink to fathom this". I've just popped my head out of the office and she's folding tissue paper rather than looking at the rota. Coward!
Louise

The (ongoing) shop fit

2010-06-09T16:31:00.000+01:00

We have been in Keswick all day today checking the new shop and have been going over the new fit mm by mm. There is lots to remember and lots to do:
Staff to employ - check. Shelves to order - check. Light fittings to order - check. Signage to order - check. Flooring to order - check. Stock to order - check. ££££'s to spend - check, check, cheque!

The previous incumbents of our shop left under a bit of a cloud so there is no power on in there yet - hoops have to be jumped through to get that back on. The strip out of the shop is ongoing and who knows what will be found next under the existing panels - that is plural because the previous shopfit is directly over the previous one to that. At least we have found extra space that was not visible previously!

The rats nest of cables and wires that were there have been completely stripped out now, that was another 'wiring on top of wiring' effort. As for trouble with the neighbours (see Louise's previous blog), the lads are pussyfooting around as best they can but I fear there is worse news to come (for the neighbours, not us) as a problem with their power supply has been uncovered in our shop. No one said this shop lark would be easy...

Sean

Here we go again

2010-06-07T15:36:00.000+01:00

When we were looking for a suitable shop in Bowness we started in September 2007, found somewhere in January 2008, put in an offer early in February and took possession on May 1st. We started looking for Love the Lakes 2 (The Empire Strikes Back) in April 2009, found somewhere in January of this year, put in an offer in February and took possession last week.
The shop in Bowness was already a gift shop and there were negotiations over the price, whether or not we wanted the stock (no thanks!) and some leeway allowed as the previous business owners were retiring. This time, the shop was already empty, the only negotiation was over getting a rent reduction for installing an inside loo (not an unreasonable request we thought!!!) and heaven knows why it all took so long. Along the way the estate agent got fed up of our calls and was unobtainable for days on end and our solicitor fired off a warning email across our bows to stop us harassing him.
Never mind, that's all behind us. Rachael, our new store manager and stridingedge.net follower, started learning the ropes in Bowness today and the shop fitters have started ripping out fixtures and fittings in Keswick. It's all full steam ahead. Hang on, Jules has just called me....one of the owners of the beauty salon above the new store has phoned to complain about the noise made by the shopfitting team. She has already had to give someone their facial free of charge because the client's chair was vibrating as she was trying to relax. Oh dear, there may be trouble ahead........
Louise

Louise's bloomers

2010-05-18T18:55:00.000+01:00

It's been like summer in the Lakes today and I think my ears are blocked with a little pollen or something as I definitely didn't hear the following conversation correctly.
A lady and her husband brought in a necklace which they'd bought last year and asked if we could replace the chain as it had snapped. I was happy to oblige and then followed a friendly chat about the weather and their journey over by ferry from Ireland. "Are you here for long?" I asked to which the reply was "Yes, for a fortnight, which is great as we only usually manage 3 or 4 days". "That's great" I replied to which they said "blah, blah, blah". Ok, I didn't quite catch what they said but, in the spirit of the lovely conversation we'd had so far I replied "That's brilliant". We then exchanged a few more pleasantries and off they went.
As soon as they'd left the shop Sean doubled up with laughter and then managed to pull himself together to tell me that "blah, blah, blah" had actually been....."Our dog has died, so we've been able to get over for longer this time"!!!! Earth, swallow me up.....lovely couple from Ireland, please forgive me. I'm off to wash out my ears.
Louise

Entente Cordiale?

2010-05-12T12:29:00.000+01:00

We're still in the middle of the wranglings to get the lease signed for our new store.....it's only four months since we agreed the principles but, hey, I'm a patient sort of person, not!
Now, the end is near, it's time to face.......no...........it's time to sign on the dotted line in the next couple of days. It feels like we're in limboland: ready to push the button on many stock orders, getting the shopfitters to storm in wielding hammers and saws, getting the team in place and, for goodness sake, GETTING OPEN BEFORE THE SEASON ENDS!!!!!!!!!!!!
Anyway, in the midst of frayed nerves, a letter has arrived from the landlords of the Bowness store. Opening it with some trepidation (after all news from landlords is never good), I was shocked, indeed, stunned to see that our lovely landlord has decided to wave his right to apply the forthcoming rent review. Our rent will stay the same for the next 3 years. Yippee......now back to the new store lease, what's happening now?!
Louise

Pride of Cumbria

2010-05-10T23:03:00.002+01:00

This weekend we've been to London to see Barrow win the FA Trophy final at Wembley (never in doubt, but helped by our opponents having a player sent off at the end of the first half). We were there the last time Barrow won this cup some 20 years ago and you just can't beat the feeling of pride in our town when our team achieves something against the odds and the exhilaration that an excited crowd of some 10,000 Barrovians creates when the game goes our way.

On the way to London on the train, Connie met up with a couple of older boys from her school and proceeded to beat them in a DS Super Mario challenge. My quiet pride in this dubious achievement was doubled when Sean (who swore he'd never played Super Mario on DS) beat them too! Hopefully this gets Connie and her Dad ubercool points at school.

Yesterday we wandered around the Tate Modern and then meandered into the Globe Theatre where we found, in the gift shop, a range of Hawkshead Relish jellies and chutneys. We do really well in the shop with this very local supplier and it was great to see their products so far from home.

All in all, Cumbria was best place in Britain this weekend!

Louise

The jewel in the crown

2010-04-24T11:00:00.000+01:00

Yesterday a lovely lady and gentleman, both sporting healthy tans, spent a lot of time looking at our jewellery before the lady settled on a Firefrost turquoise pendant and matching earrings. "We've just come back from a Caribbean cruise" the lady told me "and I looked all over the Caribbean for turquoise jewellery but I end up buying it here!" Meanwhile, her husband was jovially muttering something to the effect that most people built conservatories but they had to build wardrobe extensions to accommodate his wife's fashion purchases. Whereupon his wife turned round to him and announced " I don't drink, I don't smoke and I don't do drugs. I'm entitled to spend your (???!!!) money on something!" Good line that, I might use it myself if I can ever give up red wine.
Speaking of jewellery, we've got 2 new jewellery stores opening in the village. The first is Silver Moon who also have a shop in Ambleside, the other is a Pandora shop - Bowness must have proved itself to be a mecca for people with disposable income to be worthy of a Pandora shop but, for a fraction of the price, you can buy one of Jules' Pilula Aura bracelets which really are lovely and leave you with enough change to buy a bottle of Chateauneuf du Pape!
Louise

Consider myself told off

2010-04-22T10:58:00.000+01:00

Yesterday a lady on a mobility scooter accompanied by an older lady in a wheelchair stopped outside the shop and asked loudly "Can we get in your shop?". I went outside to explain to her that as the step into the shop is only a few inches tall we didn't have a ramp for wheelchairs. She then informed me that I was breaking the law and that she would have happily spent lots of money in my lovely shop but couldn't get in there. She then proceeded along the street to Jim and Sue's cafe next door and I was a bit miffed to see that she managed to get off the scooter and go inside to order.
Muttering to myself I went to the Post Office to send a few internet orders and asked Malcolm, the Postmaster, if he thought we were breaking the law by not having wheelchair access. He thought not and that the law only applied to banks, Post Offices and other businesses offering a public service. When I got back to the shop I googled the issue and found, to my complete surprise, that indeed wheelchair access to any shop has been the law since 2004. I then looked online for wheelchair ramps and found a portable lightweight aluminium one for £70 which I then ordered (it's just arrived). I then went along to Jim and Sue's to apologise to the lady and she admitted that she was only so vociferous about it because not only so few shops comply with the law but also because she was only registered disabled a couple of years ago and was still coming to terms with the complete frustration she felt with all aspects of her new life.
What astounds me is just how many shops do flout the law, probably unwittingly.
Louise

Where's the sun gone?

2010-04-13T14:06:00.000+01:00

We've had a fantastic few days: since last Thursday the sun has shone and all has been well with the world. Heady temperatures of over 19 degrees were recorded at the weekend and folk have been wandering round the village in shorts and t-shirts. We've seen numerous cases of sunburn amongst customers and Jules arrived yesterday with an attractive red glow about her after tackling 3 Wainwrights on Saturday. We've even stocked up on natural Insect Repellent and After Sun Soother in anticipation of demand. However, after a very promising start this morning (beautiful blue sky and gradual climbing temperature) the sun has now disappeared and I'm now sat shivering in my totally inappropriate sandals. I'm going to log on to Metcheck for a quick weather update.........phew, bright sunshine reappearing on Thursday and no rain forecasted....hang on, what's this????? Snow showers forecasted for April the 22nd. Surely not!!!!
Louise
#fb

Summer's coming: the flies are back

2010-04-07T16:55:00.000+01:00

What a grotty Easter weekend we had weatherwise. There was only one decent day, Sunday, and I was asked by countless tourists what they could do to keep dry other than visit the World of Beatrix Potter, the answer being not a lot if they didn't have a car (although I find a bit of retail therapy to be the best pastime). Yesterday, the local paper reported that the Wild Animal Park in Dalton had had its worst Easter in 12 years and certainly the weather, once again, proved to be the dampener (literally) on what should have been the kick start to the tourist season. No matter, today the weather is glorious (brave men have been spotted in shorts and sandals) and is forecasted to be good to the end of next weekend. That'll explain why flies have suddenly appeared in the shop - they've got their eyes on Metcheck and have ventured forth only to discover they should have put on their vests. It's not that warm yet and several have perished without the aid of a swift swipe from any handy magazine. It'll be the wasps next....
Louise

my hawthorn bush

2010-03-31T15:18:00.000+01:00

When we were setting up the shop nearly 2 years ago I noticed on my daily trip up to Bowness in May a beautiful hawthorn bush standing alone in a field just past the Hill of Oaks caravan site. In full bloom at the time, it was a majestic site and I began to always look out for it on the way to work. Last year it didn't produce any blossom but it is a bonny bush, about 20' tall and a lovely shape. Today, I noticed that it looks a little bit plumper than its normal winter shape and can only speculate that it's getting ready to produce leaves. So, despite the huge drop in temperature today and the low lying snow in the Langdales, I'm thinking the better weather really is just around the corner and we can finally say farewell to cold, cold days.
Incidentally, after a very shaky start this morning with a bit of snow, a bit of sleet and a bucket of rain, the sun is now shining..yippee
Louise

Whatever the weather

2010-03-30T21:05:00.000+01:00

Well it's Easter and last year we were mostly basking in sunshine: but in 2010 the weather gods have decided to give us a little reminder of the past 4 months by throwing down a vast amount of water in the past 24 hours and the possibility of snow tomorrow. On the bright side, any rumours of a hosepipe ban have fizzled away and it's perfect weather for shopping at Love the Lakes! Many guesthouses in Bowness seem to be fully booked for the bank holiday weekend so we'll all be praying for better weather at the end of the week - there's nothing so miserable as dripping wet folk trudging around the village and crowding into the bottom deck of the ferries only to endure steamed up windows and no view whatsoever! Come on weather gods, give us a break....
Louise

The team is complete, bring on the new shop

2010-03-22T16:34:00.000Z

I'm all talked out today. 3 new team members started this weekend and I'm now sick of the sound of my own voice. It's ok covering all details of our products and suppliers that our new girls need to learn to advise customers, but it's the idiosyncracies of the workings of the shop that are hard to remember. For example, when the credit card machine freezes you need to turn it off and on again to get it working, the water heater blows a fuse if you leave it running too long, we only turn on 4 of the 6 light switches in the small shop because the other 2 are irritating flickering fluorescent tubes that we don't need on. Jules and I compiled a complete list of these little peculiarities before Nicky, Daisy and Adrienne started and going through the list took quite some time! I hope they all remember for next weekend....
Meanwhile, after several weeks of protracted negotiation, we're up to preparing "heads of terms" for the lease for the new shop. Now we've agreed everything in principle everyone seems very keen to get it moving quickly so we shall see what happens this week!
Louise

Dougal the trustworthy dog

2010-03-17T13:06:00.000Z

Dougal has officially come of age. Never mind his fell training, the most important aspect of Dougal for us is whether or not we can trust him to be left in a room on his own. Since we got him, he has been left in solitary confinement each night in the utility room: actually, at first we put both Casper and Dougal together in the room but Casper soon tired of the pesky pup trying to play with him in the middle of the night and jumped up at the door until we let him out. Last night, for the first time, Dougal was given the free run of the kitchen, utility room, hall, stairs and landing. We went to bed fully expecting some shenanigans during the night but we were wrong. Dougal was waiting outside the bedroom door with his nose pressed right up against it when we got up - it looked like he had been stood there all night. All woodwork was duly inspected and found to be intact - phew! What a good lad that Dougal is...for now at least.
Sean and Louise

Any wildlife experts out there?

2010-03-15T12:43:00.000Z

Between our neighbours and us we have several garden ponds and a stream that flows at the bottom of our gardens. Our fish have not fared too well this winter as the ponds have often been iced over and we've had to turn the pump off several times. We've had a few casualties but now we can see no fish except for the very smallest ones. Our neighbour has discovered pawprints (with long claws) around one of his ponds and we have some fishscales left behind at the scene of the crime. We're suspecting an otter and would love to hear about anybody's experience or advice....
Louise

I don't believe it!!

2010-03-11T11:17:00.000Z

Ok so we've had 13 days of dry weather on the run (a record since we opened the shop in May 2008) and, whilst we're all rejoicing at the end of winter and some lovely spring weather, the mutter in the gutter is that the lake is a foot below it's normal level for this time of year and that there may well be a hosepipe ban this summer!!!!!!!!!!!!!!!!!
Apparently the sluice gates that were the source of the controversy around the time of the flood in November (accusations were made at the time that they weren't opened fast enough, resulting in the catastrophic flooding of Whitewater in Backbarrow and the Swan Hotel at Newby Bridge) are now rumoured to have been left open too long, allowing far too much water to drain out of Windermere.
Maybe the lake will drain so far that Bownessie will be left exposed, thrashing around in the mud...pass me the camera.
Louise

A thought for Angus

2010-03-09T18:25:00.000Z

It's the birthday today of our much loved and sorely missed beardie Angus. Sean and I took Casper and Dougal to Bow Bridge, a local beauty spot which was one of the old boy's favourites as it has a handy stream in which to cool off and a plentiful supply of sticks to be thrown for him. When he was young, Angus's one idiosyncracy was leaping around the bottom of trees and bushes and barking at the birds in them. Bow Bridge was a perfect place to display this peculiar habit and the way we got him to stop was to throw stick, after stick for him until he was so worn out that he collapsed in the stream and forgot all about those pesky birds.
Neither Casper or Dougal show any penchant for bird baiting but, whilst Casper eyes with disdain any sticks waved in front of him, Dougal loves to run for them as fast as his legs will carry him and, as I watched him run in a blur of flying legs bouncing hair, I couldn't help but think about our old, handsome hound Angus. It seems only yesterday that he was doing the same.
Louise

I don't want to tempt fate but....

2010-03-08T12:01:00.000Z

We're now in day 8 of March and it hasn't rained for 9 days. It hasn't been dry for this long since the middle of September and the difference it has made to our sales in the past few days is phenomenal. At the weekend Bowness was full of visitors - so many people descended on the village that the huge car park beyond the Glebe, which is normally only used at Easter, half terms and during the summer, was full by mid afternoon. Sean has been at "proper" work this weekend and has been gazing longingly at the fells from afar - needless to say he was off like a bullet this morning with the dogs, going somewhere "gorgeous".
Tony from Bitter End Brewery called this morning and reported that the weather is going to be like this until November. I'd really like to believe him so I choose to do so until the heavens open again.
Louise

Has Spring sprung?

2010-03-01T15:36:00.000Z

White rabbits!
On the first day of Spring the weather in the South Lakes is absolutely beautiful if still a bit chilly. We could do with a few days of good weather so the community can start to feel like the season is about to start - it has been so cold and damp for the past 3 months that precious little work has been done to repair the damage caused by the floods and today's mutter in the gutter is that the Bowness Marina may not be fully open until June. Anyway, today's lovely weather has brought numerous visitors to the village and a fair few of them over the past few days have been followers of http://www.stridingedge.net/ who are always a real pleasure to meet. Yesterday's comment of the day goes to a long suffering husband who, upon his wife spending quite a bit of money, told me "We're here for the week and, no offence, but I wish we'd found your shop on the last day, not the first. I'll be seeing you soon!"
Louise

A Dougal breakthrough

2010-02-25T13:41:00.000Z

Casper, Dougal and I went for a stroll this morning on Birkrigg, a limestone outcrop complete with stone circle and lots of sheep. Casper usually eyes up the sheep but always responds to my command "Off those sheep". Dougal usually notices the sheep but always follows Casper's lead and so leaves them alone. Many dogs and owners walk on Birkrigg, whatever the weather, and Dougal has over the past few months learned to approach dogs, meet and greet them and then come back to me. So far so good. However, the main reason I resort to putting him on his lead is that he jumps up at people. When he does it he gets suitably chastised but he always does it again, even just a few minutes after he's had a good telling off. Today, however, we met a few people whilst on our stroll and Dougal didn't jump up at any of them. I'm hoping this is a major breakthrough in Dougal's training and I'll hold on to that hope for a few hours until I take them out again.
Louise

I like a challenge

2010-02-23T15:46:00.000Z

I've just had a lady in the shop struggling to find a gift for Mothers Day. I could empathise with her as my Mum was incredibly difficult to buy for, particularly as she got older. The challenge was as follows: the Mother in question was elderly and her eyesight was poor (ruling out books and Sean's prints); she also didn't like anything fragrant on her body or in the house as it made her sneeze (ruling out perfume, most of our body products, candles and reed diffusers), she was also on a diet and alcohol made her eyes dry!!!? (ruling all our jams, chutneys, relishes, chocolate, gin, vodka and beers). Oh, and she didn't wear jewellery. Did I fail the challenge? Of course not, the desperate daughter went away happy with a cashmere scarf and, as we're currently still in the grip of the coldest winter since 1978, I'm sure Mum will be happy too!
Louise

Where has the week gone?

2010-02-22T21:24:00.001Z

I can't believe it's been almost a week since I last blogged. Half term hit us like a whirlwind (not that we need another weather related extraordinary incident) as droves of people descended on Bowness to enjoy themselves despite the very dodgy weather. Jules and Julie coped brilliantly as usual whilst I played a very minor role in proceedings as updating the website has been my main priority. At home we have been watching the Olympics with half an eye (well, maybe with both eyes when the Ski Cross was on yesterday: fantastic!) as Sean and I have both been crouched over computers creating new products and uploading images. We've now some great ideas for Mothers Day including gorgeous new body products, lovely jewellery, the latest limited edition prints from Sean, fabulously fragranced candles and reed diffusers from Pintail and the shop's best selling jams, chutneys etc. which, when you buy 3, come in a Love the Lakes gift box. Please take a look at lovethelakes.net and see what we've been up to!
Louise

New shop on the horizon

2010-02-16T12:56:00.000Z

After 9 months of searching, we think we've found the location for our 2nd Love the Lakes. The deliberation that has gone into it has surpassed the thought that went into the Bowness store (and that made our brains hurt!). At the end of the day you can only go for the best you can do without breaking the bank and after many months of studying footfall, the local retail competition, catchment area, tourist income etc., etc. (not forgetting the new potential hazards of flood level and accesibility during snow!) we've come to a decision. Now the easy (ha, ha) bit starts: bank manager to woo, lease to sort out, shopfitters to pin down, suppliers to coordinate and staff to find. Can we get open for Easter? We shall see.
Louise

What a load of tat

2010-02-13T14:53:00.000Z

We've just got back from Britain's largest gift trade show at the NEC - it's over 100 miles to walk round the entire show so very, very tiring. In a previous life I used to attend this show as an exhibitor and, as we were always quite busy, didn't get round the rest of the show. This time it struck me what a load of useless rubbish is peddled in the name of "gifts". There were large numbers of Chinese stands and large numbers of British companies selling Chinese stuff. Good quality gifts made in the UK were few and far between and the so called "British Design" section was risable. It seems "buy local" hasn't got as far as gifts yet...shame....but you can check out LovetheLakes.net in the next few days for more lovely (British made) gift ideas for Mothers Day.
Louise

Winter on the fells

2010-02-10T19:44:00.000Z

How did that happen? Louise and Julie have abandoned the shop for a couple of days to visit a trade show and left the fort in my capable hands. Some would call that 'gallivanting', but I woldn't dare! Anyway, that means I get to blog too, so there is a slight change of subject for this one..

I often get asked what I wear/carry on the fells in freezing winter conditions, so here goes..not to say this is what you shoud be wearing but just my personal preferences!

Boots - My winter boots are trusty Scarpa Manta's. I will only wear them if I think I will need crampons, otherwise I will stick to 3 season boots.
Crampons - My crampons are Grivel G10's and I have never had any problem with those coupled with a Mountain Technology Glencoe Ice axe (not sure if these are still around, I've had it for about 10 years).
In full snow conditions I tend to wear ski pants, they are great for the conditions with everything you could want - internal leg gaiters (I detest wearing outside gaiters), they are hard wearing, waterproof and breathable. When wearing crampons they are tough enough to withstand the odd misplaced spike too.
On top I simply wear a HH thermal base layer and a Haglofs LIM jacket over it (see earlier review)... and that is all. I carry a fleece should I need an extra layer but generally it is not needed. If really cold I will carry a Rab Generator jacket as well - that packs down small and it can be put on over everything else to save messing around with layers.
The only other things I wear are a fleece Buff for when it gets a bit chilly round the gills and one of a selection of hats (latest one is a Rab mountain hat), and a pair of Rab Phantom Grip Gloves.
In the bag is a spare pair of gloves, spare hat, waterproof paclite shell and that is about all...have I missed anything?

Sean

To taste or not to taste

2010-02-07T14:29:00.000Z

To date we've not done very well with tasters: putting out little plates/cups full of something we sell so customers can try before they buy never seems to have any effect other than to make the taster disappear (usually in about an hour but the record is 10 minutes). Our first taster was chilli chocolates which produced (despite the big warning signs) the inevitable choking noises from customers who homed in on the free chocolate. The second was freshly made local fudge: this was our most moreish taster and we all gained several pounds when we went through this phase. The third was locally made sloe and damson gin, hic! The fourth, and most memorable for me, was fruit dipped in dark chocolate, which not long after we put it out was tasted by a little girl who promptly spat it back on to the plate so it all had to go in the bin! This weekend we have some lovely hand made chocolate out as tasters, but I'm not holding out any hope for extra sales of chocolate!
Louise

My last word on the subject (potholes not Valentines Day)

2010-02-05T16:24:00.000Z

Yesterday I counted 37 hubcaps and one bumper littering the verges on the A592 to Bowness. Today the work to repair the worst of the potholes near Hill of Oaks has commenced. The tragic accident on Sunday has been attributed to ice, mmm.........
Louise

I think I'm the clueless one!

2010-02-04T11:59:00.000Z

First customers of the day were a guy in his early 20s accompanied by a "yoof" in his early teens. If I'm honest I thought they might be on a shoplifting spree so I was surprised when the older guy promptly picked up one of our Valentines Day cards and a Fanny and Claude Bath Salts pack (both handmade in the Lake District of course). On interrogation (we always probe for personal information - it helps the day go by!) we found that the older guy was an outward bound instructor and the "yoof" was one of his pupils. Furthermore, the instructor is bringing his girlfriend up to the Lakes next weekend for a romantic weekend in one of the loveliest guesthouses in the area....he even told us which restaurants they're going to (hope they don't close in the next week Angela lol). After that he is taking his girlfriend to Thailand for a month. I guess he qualifies for the "going the whole hog" Valentines Day man and I'm only glad, for his girlfriend's sake, that large cards with padded hearts held by cute teddies are now out of fashion!
Louise

Beware men with clueless expressions

2010-02-03T20:00:00.001Z

Valentines Day is a bit of a hoot for us. Unlike birthdays and Christmas, some people (ok, men) get away with proclaiming that they don't "believe" in it. Others (again, men) make what I would call a token gesture - chocolates and the smallest, most non-commital card they can find - and others want to go the whole hog (in the 80's they bought those huge cards with padded hearts held by cute teddies) but haven't got a clue what to buy. Predictably, as unsuspecting lone men enter the shop at this time of year, we like to guess which of the above categories they fall into. Actually, there is another category of man - the one that takes note of what their loved one says they like in the shop and then rushes back alone 30 minutes later to purchase said loved one heart's desire......aahhh.
Louise

The Elements

2010-02-01T15:28:00.000Z

I am determined to get back on my bike a bit more this year, I used to do lots (and lots) before the walking took over. I went out today (optimistically) with my shades on - I must have got at least 100 metres before it started to rain and another 100m before it started to hail. Just a shower? No, it was a 'shower' of biblical proportions but obviously it was too late to turn back now!

25 miles later it was still raining until I pulled up at our house when the sun and blue sky appeared. I was abasolutely frozen and mud spattered but felt oddly good about the experience. Will it last? Only time will tell...

Sean

Death on A592

2010-01-31T10:34:00.000Z

Just where the worst potholes are on the A592 (near Hill of Oaks caravan park) there was a two car collision yesterday. A 42 year old woman was killed and two travellers in the other car were seriously injured. The reasons for the crash have not yet been established but, as the state of this road is now truly appalling, it would not surprise me if one or other of the cars had been taking evasive action around the potholes.
Louise

Mel's last day

2010-01-30T08:30:00.000Z

Our Saturday/Sunday shop stalwart, Mel, is leaving today, boo hoo. She's gone and got herself a "proper" job teaching in Keswick. Since she joined us last April she's proved to be invaluable not just at weekends but any time we need an extra pair of hands and, not content in running the shop, she's also developed her own line of jewellery (guided by our master jewellery maker, Jules). Mel's Sparkly Swarovski Bracelets ("handmade with love in the English Lake District" of course) are really popular, particularly with young girls. We've never put them on LovetheLakes.net but, in her honour, I'm going go get them on the site in all their glory next week. Mel was due to work tomorrow but the lure of a wedding fair at the Low Wood hotel beckons as she and Mike are getting married. We're gonna miss that girl.
Louise

Bye, Bye, January - thank goodness!

2010-01-29T16:34:00.000Z

I've just met a fellow retailer who has had her very nice shop here in Bowness for the past 20 years. We discussed how quiet it has been in January and she admitted that it has been the quietest month she's had since she started in business. We've had 30% ,yes 30%, less customers than we had in January 2009 but our average spend per customer has been way up on last year so for that I am extremely grateful. Now Jules has painted every shelf in the shop (well, 4 to go and 2 sets of tables but let's not split hairs) we're ready for action and today has been our busiest weekday of the month, hurrah. New stock is starting to trickle in and it gives us a real buzz when it starts to sell. Today we got a delivery of lovely, quirky handmade cards designed by a guy who lives near Hawkshead - we think they're great and they're already flying out. Bring on the half term holidays!
Louise

Radio Cumbria Thursday

2010-01-28T20:09:00.001Z

Listen to Louise blog on Radio Cumbria (@39 minutes)

If only it were true

2010-01-28T17:17:00.000Z

Last year there was an investigation of Windermere to hunt for our very own monster named, imaginatively, "Bownessie". The search will be featured on the current series "The Lakes" on March 1st, but apparently there were enough grounds to conduct the search again this year.....mmmm.....I'm tempted to teach Casper and Dougal to swim underwater, tied together of course, as we could really do with a decent monster sighting and what better than a two headed, hairy beast from the deep.
I met up with one of our suppliers today for coffee and cake. She and her partner live in quite a remote part of Cumbria and she makes the most fabulous soaps and bath salts (Fanny and Claude on lovethelakes.net). Her parting anecdote was about the time she was at Lowther Show and, desperate to get to the loo, she gently elbowed her way past a little old lady in her way, only to discover that it was the Queen! I was hoping to also meet up with one of my other suppliers, Karen, who makes stunning jewellery, but she couldn't make it. I've sold 2 pieces of her jewellery this week over the phone to customers who bought other colours in the summer so I really need to get her on lovethelakes.net as soon as possible.
Louise

Radio Cumbria Wednesday

2010-01-27T20:45:00.000Z

Listen to Louise blog on Radio Cumbria at 45 minutes on this link.

Sleepy Bowness starts to come to life

2010-01-27T10:42:00.000Z

Our neighbours from the Two Egg Cups cafe have just come back from Marbella so now, for the first time this year, everyone is open for business on Ash Street. A shop just just down from us which has been closed since October has a new owner who is refitting it ready for the half term holiday and Anne Wilson, a ladies clothes shop which has been on the market for some time, is holding a closing down sale as it has just been bought. The "mutter in the gutter" (I love that expression from Paul from the chippy) is that it's going to be another, more modern, clothes shop, but all sorts of rumours abound and the current owner is keeping schtum.
Louise

4,000 holes in Blackburn, Lancashire?

2010-01-26T16:10:00.000Z

John Lennon might have thought that was a lot of holes but I can report that there are at least as many on the A592 from Bowness to Newby Bridge. The journey to and from Love the Lakes now involves evasive action in many places and it has now become a bit of a game I have with myself to see if I can remember at night where to swerve to avoid the potholes. There is one hole by Hill of Oaks caravan park that is so deep that there is now an ever increasing pile of hubcaps littering the side of the road in it's vicinity. If the holes aren't filled in the next few weeks, I can see an awful lot of claims being made by irate motorists over the half term holiday or, even worse, the holes might become so big that cars are swallowed whole and we might be wondering 6 months later what happened to our tourist season!
Louise

My big moment!

2010-01-25T16:06:00.001Z

Well I've finally recorded my 5 day diary and the first instalment will be broadcast on Radio Cumbria at 5.45 this evening. The programme is called "Little Cumbria" and I think there are several contributors each evening who have each recorded their diary for a week. It was a bit bizarre recording my bit in an empty studio with the tape running and I hope it sounds ok. Anyway, the 15 minutes of fame (or rather a couple of minutes) is not limited to me in our household as Sean is doing the same thing this week and his diary will be aired the week commencing the 1st of February. I wonder if Casper and Dougal allowed a supporting role....
Louise

Internet sales

2010-01-22T13:16:00.002Z

Many independent retailers fear the rise of internet shopping. We set up our site, lovethelakes.net, not long after we opened the shop nearly 2 years ago. Specialising in locally sourced gifts, we knew we could offer something a bit different and after a lot of hard work, we got it to the top of the list when you google “lake district gifts”. Having worked in the gift industry for over 25 years, I was fed up of the influx of products made in China and I’m now really proud that we can support local, quality businesses both in our shop and on the site. Today, in deepest, darkest January, a dead month for retail in the Lakes, I’m sending out the most internet orders I’ve received in one day since we launched the site……Love the Lakes loves the internet.
Louise
P.S. Have sorted out a new electricity contract with, guess who, British Gas. That was a waste of approx. 6 hours of my life!

Louise

Parents, who'd have 'em?

2010-01-21T12:10:00.000Z

If I had a pound for each parent who issues the warning "look with your eyes, not your hands" to their children as they walk into our shop, I could retire right now. People with children divide into 3 separate camps: those who strictly supervise, those who leave one partner outside with the children and those who let their children run riot with or without intermittent warnings of dire consequences if anything is broken. Our first customer today came in with two gorgeous little girls, issued the classic warning (one more pound for me, kerching!) and then proceeded to take a phone call which lasted over 20 minutes as she wandered round the shop. I know it lasted 20 minutes because that's how long I sat on our windowsill and chatted to Grace and Gemma, age 4 and 6, living locally and loving our loveheart cushions......anything to stop them running riot!
Louise

Let the new season commence

2010-01-20T21:32:00.000Z

January is a unique month in the Lake District calendar for shops like ours in that most weekdays we can count the number of customers we see during the day on our fingers, thumbs and, if we're lucky, toes. This January has, so far, been particularly grim as the weather has conspired against us - after floods, snow and ice we expect the plague of locusts to arrive in May. However this week, along with the slow thaw, has come a trickle of visitors to Bowness and today the trickle has been almost nonstop all day. The other fact of note is that, for the first 3 weeks of the year, the vast majority of purchases are made by credit card whilst this week the split between cards and cash is almost 50/50. What does this mean - have people received their January paycheck or are their cards up to their limit? See what happens when we have time to navel gaze...all these questions and more...perhaps we'll start a survey.
Louise

Buried in paperwork shredded by Dougal

2010-01-19T18:48:00.000Z

I've had a paperwork day today, only lightened by dog number 2's insistence on getting his head stuck in the wastepaper bin not once, not twice, but three times in his quest to shred all paper in the house. The third time he got his head stuck, he tried to sneak out of the office without my noticing and only succeeded in banging his head (in the basket) on the door jamb much to my amusement and his mortification...daft pup. 3 hours of my time has been spent trying to find an electricity provider for the shop as my current supplier (who shall remain nameless....oh, go on then, British Gas) has promised to fix my prices for 2 years at nearly double the rate I currently pay. I went through this rigmarole last year and remembered to keep all the details I need to hand as we have 2 meters, 2 different tariffs and a plethora of reference numbers to quote. 3 hours later and I've still not sorted it... a glass of wine beckons.
Louise

London's calling

2010-01-18T17:15:00.000Z

We've been to London for the weekend to catch a show and go to a trade fair. The show (Hairspray) was great and Sean sat next to Niall Quinn (Chairman of Sunderland FC) who, despite his team being thrashed
7-2 by Chelsea, seemed to enjoy himself. Today, in contrast, I walked Casper and Dougal (who you'd think we'd left in kennels for a month rather than 3 days) at Millerground and, as I gazed across the misty Windermere searching for remnants of snow still clinging to higher ground, I couldn't help but contrast frenetic London with our little piece of paradise. London came out poorly! As we've been basking in heady temperatures approaching double figures, the shop has been relatively busy today. Please let us have seen the last of the snow for a little while.
Louise

Snow Grabbers

2010-01-14T17:37:00.000Z

After slipping and sliding around on the ungritted paths around here for the last week or two, I decided it was time I got some of those low level crampon type things that slip over everyday shoes or boots. Believe me, the low level paths are much worse than those on the high fells but I don't think it would go down so well walking around Bowness with full blown crampons and B grade boots on!

I had to hunt around a few shops in Ambleside as they all seemed to have sold out and they had no chance of getting new stocks soon. I eventually got the last pair of anything in the shop and seemingly the last in Ambleside - they were ArtiMate Snow Grabbers which are of rubber construction and really easy to slip on and off with no faffing around. I can confirm they are absolutely brilliant after my first time wearing them and dog walking will never be the same again with those babies on; they are suitable for anywhere that is icy, which seems to be the whole UK at the moment.

Sean

Is a thaw coming our way?

2010-01-11T15:53:00.000Z

I never thought I'd say it but thank goodness it's raining today. In the space of a few hours the roads and some of the pavements in Bowness have cleared of ice and snow and folk are able to stride out rather than shuffle along like penguins with their arms out for balance. We're painting the shelves in the shop today (once again, this is the royal "we" as Jules is doing a sterling job and I'd hate to take the paint roller off her) and all around the village there is evidence of spring cleaning/sprucing up going on. There was even a queue in the local DIY store when I went up there for white spirit earlier. Top seller today is definitely "Spring Clean" Reed Diffuser.
Louise

Mystery solved

2010-01-06T21:47:00.000Z

OK, I now realise that our mystery celeb was not Dawn Steele but Natalie Robb - an easy mistake to make (dark hair, Scottish). She wasn't actually in Wild at Heart - blame Mel for that one. You can tell we have time on our hands at the moment: googling of potential celebs, random mopping of floors etc. We've also moved all the stock to new locations in the main shop (that's the royal "we" as actually Jules has done it all) and next week we'll be repainting all the shelves and emulsioning some of the walls. Sean had more exciting plans for today: a foray up to the Old Man with Casper was in the offing. A pile of extreme weather gear, ice pick and flasks of coffee were all loaded into the Jeep first thing and off they went leaving number 2 dog whining and pining and generally looking for mischief (a large terracotta patio pot bit the dust today). However, an hour later they returned, beaten back by the snow and doomed to a day of domestic chores (Sean, not Casper). Ah well, tomorrow's another day and methinks it will take more than a bit of snow to stop Sean and Casper venturing out again.....especially as I've got another list of jobs waiting to be done.
Louise

Take your shoes off before you enter!

2010-01-05T22:28:00.000Z

With the majority of the pavements finally gritted, our incredibly neat and tidy team are now hot under the collar about the white salt trails left by customers walking round the shop. The floors of the two shops are now being mopped twice a day: Mel has suggested that we cordon off the small shop and ask customers to point to which items they want to buy but I think we should ask customers to remove their shoes when they come in. I don't think they'd mind: its only 5 below 0 oustide and I'm sure they'd welcome walking round on the cold slate floor in their socks! Anyway, my suggestion is now probably academic as we've had a further dumping of snow today, along with most of the UK.
Louise

A celebrity in the shop...we think

2010-01-04T11:40:00.000Z

A celebrity has been in the shop and has bought a hamper full of local goodies. At least we think she's a celebrity. Mel says she was in Emmerdale for a while (I can't comment as I don't watch it). Mel says she was also in Wild at Heart (again, I can't comment) and she's also positive that she appeared in Monarch in the Glen for a while (see previous comment, ie. no comment). Obviously we won't be able to confirm exactly who she is until she appears in I'm a Celebrity Get Me Out of Here or Celebrity Big Brother, but we're sure she's famous!
Louise

South Lakeland Council's answer to the icy problem

2010-01-03T11:24:00.000Z

Since well before Christmas we've endured incredibly icy conditions underfoot, in fact you take your life in your hands walking down any pavement in Bowness and the state of the main car park on Rayrigg Road is beyond belief. Of course we're not alone and, inevitably, there has been an outcry in the Westmorland Gazette and I'm pleased to report a dramatic response by South Lakeland Council. Yes, last night, under the cover of darkness, a man in a SLDC luminous jacket was seen scattering grit from his bucket along the main pavement in Bowness. I think he only had the one bucket full but we shall be eagerly awaiting his return, hopefully tonight. The business owners and residents of Bowness will be eternally grateful to this solitary hero.....
Louise

2009 ends with a flourish

2009-12-31T17:46:00.000Z

Hoteliers may have complained that Christmas was quieter for them than usual but every single B&B has "No Vacancies" signs up tonight and we've been really busy in the shop today. I think, in general, money off sales tend to go on for too long and are now so often that they devalue what stores do for the rest of the year. Therefore, my bold move is to have only one sale a year which starts on Boxing Day and ends tomorrow at 4 pm. After that, our Spring stock will come out and we can look forward to lighter nights and clement weather. There you go, ever the optimist, always looking forward. Happy New Year to everyone.
Louise

Floods, snow and now power failure!

2009-12-30T15:53:00.000Z

It's busy again in Bowness - lots of people up for New Year's Eve - but fate is once again showing its fickle hand as the power has just gone off in half the village. Our store is actually two shops joined together and, whilst the power is still on in the largest shop (where, thankfully, the till is located), the small shop is in darkness. It's ok, if anyone wants to buy food, a card, a throw or some mugs, we'll hand them a torch! The floods and the snow didn't stop us and we won't be beaten now.....
Louise

The Best of Both Worlds

2009-12-29T11:51:00.000Z

Back to reality after Christmas: people are braving the cold weather and seem to be coming to the Lakes in droves for the New Year. There's a lovely atmosphere in Bowness today as everyone is full of festive cheer and yesterday we were in Manchester, which was also full of people spending lots at the sales. We were there for the Miley Cyrus concert on the 27th (one of Connie's Christmas presents). If you're not familiar with her music, she's a worldwide superstar, having starred in Disney's Hannah Montana series for the past three years. Miley is only seventeen and is worshipped by millions of 5 to 14 year olds, many of whom who in Manchester in Sunday night. She put on a really good show and we were all hoarse yesterday from singing along (yes, sadly, even Sean and I know the words to all her songs).
Louise

More Dougally Doings

2009-12-24T11:31:00.000Z

Father Christmas delivered some of our presents early last night and, obviously, we're all on special Dougal watch as none of said presents will bear chewing. However, to our surprise, our barmy pup is not intent on destroying the parcels: his more benign mission in life is to sit on them. Already this morning he has been hauled off his present nest three times. He has been banished outside and the tree is now surrounded by barbed wire: well, not quite, but it doesn't look very festive as anti-Dougal devices include Connie's guitar (in its case), the chewed Next catalogues (see previous blog) and, in fact, anything that came to hand that will do the trick. Will the presents make it through to Christmas Day? Have a Merry Christmas everyone: I'm escaping to the shop for a bit of peace.
Louise

Why, oh why, oh why?

2009-12-23T15:17:00.000Z

Jules "Disgruntled of Kendal" wants to know why, even though the snow stopped over 24 hours ago, there is no sign of any ploughs or gritters in Kendal, making a journey anywhere on foot or by car extremely difficult. Here is Bowness the roads are clear but the pavements and main car park are still covered with snow and, now the sun is starting to set, we're wondering if we're going to be skating home rather than driving. Anyway, musn't grumble as it sounds like the rest of the country is in the same boat. The owners of the restaurant next door have gone away for Christmas so, when the alarm went off about an hour ago, Jules nipped round with our key to turn it off. As she reached for the keypad a green vision floated down the stairs......Jules screamed and I thought that she'd been attacked. It turns out that one of the owners' friends was staying there for a few days and was in the middle of applying a face pack (!) when she inadvertently triggered the alarm.
Louise

Winter Wonderland?

2009-12-20T17:35:00.003Z

There was plenty of snow around yesterday and we had the most magical afternoon in Hawkshead where it was a lovely Christmas scene which really got our family into the Christmas spirit. Given that the snow was well predicted and there was snow yesterday, how did we manage to end up with such chaos on out roads again today?

The A592 at fell Foot

When I reached Greenodd on the way to Bowness this morning, I decided that discretion was the better part of valour and turned back as the main road was so bad I had to go and get help (Sean in his Jeep!). The traffic was at a crawl all the way to Newby Bridge in heavy snow and it didn't look as if a gritter or a snow plough had been anywhere near the place. It was the same along the A592, snow and slithering cars all the way. One day the powers that be will get their act together and work out a way to manage days like this, after all it only happens every winter!

Louise

ps the stunning scenes at Bowness made up for all the drama, it looks lovely in the sun and snow - see the photos at stridingedge.net

Lovely customers

2009-12-19T12:44:00.000Z

A popular seller this year has been our Love the Lakes gift boxes which you can fill with gifts of your own selection from the shop which we then finish off with a big bow and a flourish. Today we had a lady in who browsed for a good half hour before bringing an empty box over to the counter. After enquiring whether she would like to put some items in it, she replied 'Oh, I thought you did that'! Certainly madam, that will be £250 please...

The best moment so far today though is the internet order which we had to query. When I rang the telephone number supplied, a lady replied so I asked for Arthur, the gentleman's name who had placed the order (name changed to protect the innocent!). 'Certainly you can speak to him', she replied, 'but he's our dog'!

Dougally Doings

2009-12-18T10:41:00.000Z

Sean and Casper sneaked off before the crack of dawn this morning and, as soon as they'd departed, there came a "Woof" from the utility room, aka Dougal's cell. As I didn't want the rest of the household to wake up before the crack of dawn, I trudged downstairs to release dog no. 2 into the relative freedom of the living room. Obligatory greetings of the usual nature (ie. I haven't seen you in weeks, where have you been, how could you leave me) over with, I nipped back upstairs to get my computer and some paperwork that needed filing. A mere 2 minutes later I came back to find the Next catalogue chewed on all 4 corners and cast asunder on the rug, the wastepaper bin upended and the contents scattered around the room, including on the couch and dog no. 2 busily gnawing on the wooden frame of the patio door. Good Morning Dougal.
On the plus side, when I took him for a walk through our local wood I saw deer and rabbits galore as, for all his numerous faults, Dougal doesn't bark when he's outside (unlike Casper). I've left him on the patio in the dubious charge of James, our son. I'm glad I'm not going to be home first!
Louise

Fame at last!

2009-12-17T09:03:00.000Z

BBC Radio Cumbria have been in touch with me. They've seen our blog and want me to write a diary over 5 days which I then record at our local studio and it will be played early in the New Year. The feature goes out at 5.45 pm. each evening. I was hoping to cover the next 5 days as the run up to Christmas should be pretty interesting but they've said, as it's going out in January, it's best not to mention Christmas....mmmm, could be tricky!

Louise

Oh no, we're doomed: Dougal's chewing habit is in the blood!

2009-12-16T14:48:00.001Z

The owners of Dougal's Dad have just been in the shop, having tracked us down through stridingedge.net. Bertie, proud father of two litters so far, sounds delightful: a lovely, bouncy Beardie. However, he chewed everything in sight as a puppy and has never stopped, so much so that he is NEVER left in the house alone and the utility room in which he sleeps resembles the cell of a condemned prisoner. He has even chewed the skirting board in his beardie cell, so much so that very little remains. Great......does anyone want a nearly new beardie pup for Christmas? Only joking, I think.

Louise

Grand Day Out in Bowness

2009-12-15T12:17:00.000Z

My apologies for not blogging for the past few days - we have been very, very busy not only in the shop but also with internet orders. Excellent. Today, there's a buzz in the air in Bowness as no less than Kevin McCloud and the Grand Designs team are mooching about. There's a house on the Crook Road which has been under screens for some time and, rumour has it, is featuring in the next series. Jules is going to leap out of the shop if she spies Kevin to ask him how far the project is overbudget, which of the inevitable hapless couple is assuming the role (usually inadequately) of project manager and will they manage to pull out all the stops to get the project done in time....
We don't get many famous people popping up in Bowness: our only regular celebrity visitor is Victoria Wood, who is a patron of the Old Laundry Theatre. She has been in the shop a few times but always looks like she doesn't want to be recognised so we always pretend we don't...hope she's not offended!
Louise

Night of the dogs in Bowness

2009-12-11T10:26:00.000Z

Thanks to everyone who visited us last night at the shop. I think we had as many dog visitors as we did humans and when the young Dougal got together with some of his Bearded Collie chums it all got a bit excitable for a tranquil Thursday evening in Bowness. The highest drama of the evening was just after 5 pm. when Dougal, in Connie's charge at that point, managed to get his paw stuck in a bench at the end of the street. At the noise of Dougal squealing and Connie sobbing we rushed to her aid along with two bystanders: Dougal was released unhurt (daft pup) and Connie was consoled with a bag of chips from Vinegar Jones. Peace reigned until doggie arrivals were energetically and enthusiastically greeted by Dougal whilst Casper looked on with dogged patience. Christmas cake and Damson gin was consumed and a good time was had by all!
Louise

It's beautiful in Bowness

2009-12-10T14:10:00.000Z

Drop whatever you're doing and get to Bowness right now! The weather is absolutely lovely today: the early mist has now cleared and we have a brilliant blue sky and, most importantly, no wind, so Windermere is like a mirror. It's late night shopping here tonight and we're already much busier than the same day last year. I've been talking with some of our neighbours about forming an Ash Street traders' committee to see what we can do to up our profile in the village....suggestions on a postcard please!
Louise

Dry weather is on the way

2009-12-08T14:09:00.000Z

On the way to work this morning the Radio 5 weatherman reported that after 50 days of rain, dry weather is on the way. As the weather can make a massive difference to our sales each day, I keep a daily weather record and, after checking our statistics, I can confirm that in the past 50 days we have had only 9 when it hasn't rained versus over 30 in the same period last year. No wonder Jules and I are going a bit stir crazy, prone to fits of giggles for no apparent reason - it must be our soggy brains. In the shop we frequently hear the same statements over and over and yesterday the giggles came when a lady announced that the jewellery was "too pretty" for her friend. Did that mean that her friend was too ugly for our jewellery? We sincerely hope not but this oft used phrase inevitably sends us into the office to regain control before we face the customers again.
Louise

Does anyone know where Pillar is?

2009-12-07T13:29:00.000Z

Well, yes, of course everyone knows where Pillar is - except Jules and I. Jules has an excuse as she's an offcomer from Derbyshire, but the lady who was buying one of Sean's cards today looked at me in disbelief and some amusement until I eventually dragged from the recesses of my mind "Somewhere near Great Gable....I think". OK, here's the (not very well kept) secret, it's Sean who is the expert on all things to do with the Lake District, not me. In my far distant past my Dad was a Lake District Warden and I was dragged up every flipping mountain in the Lakes before I was 7! It put me off walking for a fair few years and now my ignorance is bliss....happy to bask in Sean's reflected glory until I get caught out by a customer. Excuse me while I do my daily study of an ordnance survey map.
Louise

Late Night Shopping

2009-12-04T10:55:00.001Z

Last night was the first of 2 late night shopping events in Bowness. Although it was quiet for an hour or so around teatime, overall it was a success for us. I think it helped that Costa Coffee is now staying open until 9 pm every evening as not everyone is keen to go to pubs for refeshment, particularly when they have children with them. The next late night event is next Thursday, the 10th, and our family is planning on being here for the evening. So, if you'd like to come along and chat with Sean, Connie and me, plus Casper and Dougal of course, you're very welcome. We'll also be doing damson gin and christmas cake tasting - an added bonus!
The guy who owns Wilf's cafe at Staveley has just been in and reported that there was no flooding at Staveley yard. He, like I guess every business in the Lakes which relies on visitors, is very frustrated by the negative image many people from outside Cumbria seem to have of the situation here. It was reported in our local paper last night that Windermere Tourist Info Centre has been receiving calls from people asking if food supplies are getting through ok - for goodness sake!!
Louise

Oh, what a beautiful morning

2009-12-02T10:47:00.000Z

Wow, its lovely today. A combination of mists and sunshine as I came past the lake and very, very still. A bit warmer than yesterday and, already, there are people out enjoying the weather. On my way to work I took a detour to the bridge by the Whitewater Hotel at Backbarrow to see if there is any reconstruction work going on but, unfortunately not, although the walls on either side of the bridge have been taken down as if ready for rebuilding. The lake is now back down to near normal (for this time of year) level.
Dougal has just learned how to jump in and out of the car and I had to laugh this morning as, when he jumped out, he leapt like a spring lamb OVER MY HEAD and landed perfectly on the drive behind me......
Louise

All's quiet on the western front

2009-12-01T14:37:00.000Z

It's extremely cold here today, probably not helped by the snow leaden clouds: we're due a heavy snowfall tonight. It's also very quiet here today, possibly because the forecasted snow may have put off some daytrippers. Apparently, someone with a TV camera has just taken some footage of the front of our shop but, as he didn't call in, I have no idea what for. That's about as exciting as its going to get today I think. The Christmas lights down our pedestrianised street are a tad boring (white and a quarter of them blown already) so a few of us have been discussing how we can do something ourselves next year to make the street more christmassy: the consensus so far is for small lit trees angled out from the walls at 1st floor level. Someone suggested a snow machine but I think the Health and Safety Executive might have something to say about that!
Louise

Comfort food

2009-11-30T13:16:00.000Z

We had a really busy weekend and top category on both days was food. We don't sell many food lines that are particularly Christmassy so I wonder if it's an inbuilt subliminal need that we have, once it turns colder, to start squirrelling away provisions! There are still lots of visitors around today and the weather is fabulous. The Lakes Hospitality Association, which works really hard to help its members, has encouraged guest houses and hotels to reduce their rates up to Christmas in light of the recent bad weather and it seems to be having the desired effect. We're forecasted to have heavy snow tomorrow afternoon: it would be nice to have a real wintry feel on the run up to Christmas as long as it doesn't cause any travel problems. We have late night shopping in Bowness this Thursday and next and most shops are putting on mulled wine and mince pies - hopefully we'll have some very merry folk around!
Louise

There's snow in them there hills

2009-11-28T11:15:00.003Z

What a contrast to last Saturday. It's 3 degrees ('When will I see you again' as Sean would say!) here in Bowness and snow has sprinkled the fells. On the way here I could see a white Langdales and pockets of mist hanging lazily over the valleys: stunning! The sun is shining, so far, and there are lots of people around. In the shop at the moment is a coach party from St. Helens - with all the pick ups they've made en route it's taken them 4 hours to get here and they're ladies on a mission to do all their Christmas shopping in Bowness and Ambleside. Great.

Last night the Christmas lights switch on in Keswick was a treat. The town centre was packed and the Prince Charles and Julia Bradbury double act was brilliant. Of course, the Prince's bodyguards were working hard to keep the space around him clear so it was a surprise to see Julia moving alone amongst the crowd. I asked her where her bodyguards were and she replied that she didn't need them and it was a delight to talk to people she regarded as her friends. She stopped for photos with anyone who wanted one (see stridingedge.net for evidence of our family shots) and was, in fact, a charming, natural lady, just like she is on TV.

Louise

Royal visit for switching on of Christmas Lights

2009-11-27T13:47:00.001Z

Bowness and Windermere Christmas lights get switched on tomorrow by Father Christmas but we've been upstaged by Keswick where tonight, at 5.30 pm., the lights are being switched on by Julia Bradbury, ably assisted by Prince Charles who is up here showing his support for the county over the next couple of days. Needless to say, we're going to watch. The weather forecast for the next four days is for sunshine with a few showers: the temperature has dropped a lot over the past 24 hours and Sean has reported sightings of snow on his walk this morning. See you there!

Louise

How do solve a problem like Dou-ou-gal?

2009-11-26T10:50:00.000Z

You may remember Dougal's top trick of digging up the plant troughs on our patio. Yesterday he surpassed himself. After I took both dogs for a long walk in a local wood, I left them outside to dry off. Half an hour later I looked out of the back door and found pieces of grey plastic scattered around and saw a bushy tail disappearing around the corner of the house...mmmm. The plastic turned out to be the remains of the grille at the end of the tumble dryer venting hose. How he managed to get it off the wall and destroy it in so little time is beyond me: maybe he had been digging at it for weeks, Great Escape style, carrying off the evidence and burying it in the far reaches of the patio. Anyway, he got a good telling off and then I left him outside again, figuring that there was nothing else he could harm. How wrong I was! Another half an hour later I looked outside again and the ground was covered in slivers of curled up aluminium, like small beached fish. The little beggar had dug his head into the hole once covered by the grille, pulled out the venting pipe and shredded it! Aaggghhhh! This is the puppy I hope to bring to the shop with me sometime soon...I think not.
Meanwhile in Bowness, it's good to see that the water has receded to below the main pier and that the ferries are running again.
Louise

Open for business!

2009-11-25T14:21:00.000Z

Today's hot topic in Bowness is the lack of visitors around. We've been quite busy for the past few days but today we've only had a handful of customers so far! I've just checked out the website of one of the loveliest small hotels in Bowness, The Cranleigh, and they have rooms available for this weekend which is unusual for them. I guess people have been put off by the weather warnings and travel problems but my mission today is to tell you that all roads in and around Bowness are open. The weather is windy, but dry and the BBC weather for the weekend is cold and sunny. Businesses in the Lakes need people to visit now more than ever and some unusual and spectacular views are guaranteed!
Louise

The effects of the flood start to hit home

2009-11-24T11:35:00.000Z

I heard from Adam at Mr Vikki's last night. He's based at Eamont Bridge near Penrith and couldn't get insurance after the last floods in 2005. Unfortunately, he's been flooded again and now has to start up his business all over again. His range of hot pickles, relishes and jams is fantastic and he was going from strength to strength after winning a plethora of national Gold Taste awards. He and his partner, Mary, are dynamic entrepreneurs and I sincerely hope they're up and running very quickly. Here in the south of the Lakes the rainfall predicted for today is light so far and it's quite warm, around 13 degrees. Other than the Windermere Marina, where I noticed today on my journey in that they've erected portacabins whilst the offices are cleared out, the biggest casualties in our area seem to be 3 large hotels at the foot of the lake (Whitewater, The Swan and Lakeside), all of whom are predicting that it will be weeks until they're fully operational again, and the Lakeside Aquarium which only escaped last year's flood by a couple of inches. It's supposed to get colder by the end of the week and Metcheck is showing snow showers over the weekend. Whatever next? A plague of locusts? We still have plenty of visitors around and yesterday our sales were 25% up over last year. Lots of customers are reporting that low level walks are quite interesting in these conditions!
Louise

Bring me sunshine

2009-11-23T13:02:00.001Z

According to the forecast we're in for another battering tomorrow but today the sun is shining and all is calm. The news from the marina is that 28 boats were sunk on Thursday and today they're clearing out the houses and offices as well as towing away the cars that were caught in the water. The local Chamber of Trade has been in touch informing us of rates rebates for businesses affected by the flood and also £5k interest free loans for emergency repairs. A notice on the Newby Bridge roundabout says that the road to Bowness is open for residents' access only!

Louise

Floodwaters are receding

2009-11-22T12:53:00.006Z

I detoured to the bridge at Whitewater Hotel this morning and the engineers were there checking the structure as the river was flowing just beneath the arch. There were some mighty rain showers last night and this morning but, inspite of that, the flood level appears to have dropped another metre. I could make out the bank of the lake at Fell Foot as I drove past but I still avoided the marina which remains a no go zone for normal traffic. Bowness is busy again today and I've spent this morning trying to contact some of our suppliers in the north of the county. Mr Vikkis at Eamont Bridge near Penrith is worrying me a bit as I've emailed them and tried calling but have not got an answer.

Karen from Firefrost Jewellery in Keswick has just moved to a house near the river but, thankfully, the river didn't reach her and she sent me a couple of photos (below) of the river in full flood:

Sean has posted some graphic photos of the floods at Backbarrow, Newby Bridge, Bowness Bay, Bowness marina and Waterhead at Ambleside from this weekend on our journey to and from work at StridingEdge.net

In Bowness town centre it appears that normality has returned despite the numerous heavy showers (including hail!) we've had so far today.

Louise

Bustling Bowness

2009-11-21T19:23:00.000Z

The journey to work today was a lot less traumatic than the past few days. The Newby Bridge to Bowness road was passable with care, allowing for a diversion around the Marina which is still under water. In Bowness itself the lake has retreated by about a metre and access to the town from the south is proving not to be a problem as many of the guest houses and small hotels are full for the weekend. The couple of premises on our street that had problems with water on Thursday are open for business and, despite persistent rain in the afternoon, trade was brisk. I heard many tales from people who were supposed to be travelling further north in the county but had been forced to stay in our area for the weekend: a couple of ladies who spent over £100 between them laughed as they confessed that, as they hadn't been able to walk on the fells since Wednesday, they'd more than blown their week's budget on shopping in Bowness and Windermere. One couple visited the shop four times today in between sessions in the nearest pub, spending more money on each occasion!
Louise

Here we go again

2009-11-21T08:54:00.001Z

It's 8.30 am. and the rain has started again. Sean's photos yesterday showed the physical effects of the flood but what was so upsetting was seeing the emotional effect it is having on those directly affected. At Spark Bridge, where a rescue of a trapped resident was underway, people stood anxiously by, in silent small groups, powerless to do anything to help. At Bowness, owners of boats, houses and cars stranded at the marina stood at the periphery of the flood: misery etched on their faces. At Backbarrow by the Whitewater Hotel local people talked with wonder of the river last bursting over the bridge at the start of the last century; not within living memory. This truly phenomenal event is incredible to behold and, in fact, a jaw dropping, once in a lifetime experience for those not directly affected by the damage caused by the flood. For many of the residents and business owners of the Lakes it means nothing but loss and disruption for many months to come.
Louise

Flood update

2009-11-20T12:10:00.000Z

We have finally made it through to Bowness - the roads are flooded but thankfully we are nowhere near as bad as Cockermouth and Keswick, I hope everyone is alright up there.

We took a circuitous route due to blocked roads and saw that the River Crake has burst its banks at Spark Bridge flooding houses there. At Newby Bridge there are major tailbacks on the main road and the road to Bowness is officially shut. The Swan at Newby Bridge is under water and Fell Foot is flooded. At Bowness the lake is right over the road at the jetties - even deeper than last year which seems unbelievable. There are quite a few folk about though, I guess everyone is trapped! Our shop has remained dry but up the street a couple have flooded at the bottom of the hill. Thanks for all the messages we have recieved from our StridingEdge family, we appreciate everyone's concern.

Update and photos later hopefully.

Sean and Louise

The Lakes under even more water

2009-11-19T13:31:00.002Z

The latest is that Louise has indeed decided to bail out leaving the shop open in Julie's capable hands - no problems when you live in walking distance. She has been turned back by the Mountain Rescue on the A5074 Lyth Valley Road - usually the one that stays open in these conditions! Now I am playing Mr Sat Nav via the mobile directing her home on the minor roads. Fingers crossed!

Update: Made it! Two and a half hours of fun on waterlogged roads and it is still raining. Windermere (the lake) has made it up to road level now.

Sean

The Lakes under water!

2009-11-19T10:58:00.002Z

The road from Newby Bridge to Bowness this morning is a river. Is it just me or does anyone else pat the car's dashboard and tell it "well done" when it gets through a particularly hairy patch of water? (Julie has just told me that she always thanks her car at the end of a hairy moment journey). I also love it when us motorists keenly eye up the vehicles coming in the opposite direction to gauge whether or not they're going to make it through (Corsas and Fiat 500s had no chance). I guess they'll have shut the road by now which begs the question how I'll get home as the Crook Road is already shut and the Kendal bypass is notorious for its inability to cope with torrential rain. Ah well, its 10.30 and I've just heard the till ring so maybe it will be worth it.
Update:
I feel as though I am going to be marooned on an island now, the schools around here are closed the A591 is closed between Windermere and Keswick and I was the last car through on the A592 from Newby Bridge this morning. All the jetties in Bowness Bay except the main one for the steamers are under water and, as I drove past in my amphibious vehicle, I saw a swan tapping its beak gently on the ticket booth - maybe it's too wet for him and he's looking for a boat to take him out of here - I think I will join him!

Louise

Wetter than wet

2009-11-18T18:53:00.001Z

It has been wetter than wet in Cumbria today with more to come according to the weather man. Apparently we will have up to 8" of rain in the next 36 hours and that is more than a normal November's worth. As the ground is already saturated it could be interesting times on the roads around here as the water flows from the fells. The Bowness to Newby Bridge road is always an interesting experience when it is wet and sometimes an amphibious vehicle would be the only sane choice to travel along it.

We were shop hunting again today and a decision has almost been reached. We had to mull it over with nice coffee and a big piece of cakey at Chesters where Sean took these photos of the swollen River Brathay.

Louise

the trials and tribulations of finding a new shop part 1

2009-11-16T22:56:00.000Z

We spent the majority of today looking at prospective premises around the Lakes and, quite liking one in particular, set about getting some opinions of the location from other retailers in the area. Most offered friendly and informative gems of knowledge but, oh my word, did we encounter an interesting chap right at the end of our mission. We dared to ask him a couple of innocent questions and got bombarded by a lecture about the importance of market research, whether or not the people who would be passing the store would be the right sort of customers, an opinion that the store in question was too large for our needs and finishing with the grand gesture that, as he was a "Management Consultant" (I might have guessed), we should be grateful that he was giving us these pearls of wisdom for free. All without one question from him to probe our experience or local knowledge. I shan't name his shop but we did think it was all a bit unnecessary!
Louise

Casper is six but will Dougal make it to one?!

2009-11-15T14:35:00.002Z

Casper has reached the ripe old age of 6 today and is taking it easy lying in his favourite corner at home with an extra large bonio. We never actually knew when his birthday was until recently as he was a rescue Beardie and came without papers, so we only knew his approximate age and his breeders name. We were, of course, reaquainted with all of those when we got Dougal (his kennel club registered name is Sylvabrae Striding Edge BTW) who has now become the tormentor-in-chief of Casper. I think it is safe to say that Casper's tolerance has been thinly stretched recently and I guessed he had been pushed too far the other day when there was an almighty lions roar from our patio and I found Dougal lying on his back with Casper standing over him...complete with his jaws firmly locked around Dougal's throat. Now, now boys - play nicely!

Sean

new shop on the horizon

2009-11-13T12:03:00.000Z

We've been given the green light from the bank to open a new Love the Lakes and yesterday the search began for the ideal site. As we viewed a number of shops in one town all the memories of going through the same process in Bowness came flooding back. It took us over six months and several false dawns before we were given the tip off about the store we now have and then it took a further four months before we finally opened in May 2008. Hard to believe now but our shop was an absolute mess when we took it over and, when I looked around a couple of stores yesterday, my heart hit my stomach as I could see the same amount of work required all over again. I know it will be worth it in the end but I wonder how many would be shop owners are deterred by the investment required to get their dreams off the ground.
Louise

Gloves

2009-11-12T09:29:00.001Z

I get many enquiries about what to wear and which gear to buy. Obviously I cannot give a definitive answer on everything as I have not worn or tested everything that is available. I can, however, give my opinion on gear that I have used or use.

I have just bought some new gloves - I say new ones, but really they are the replacemenets of the ones I already had and managed to rip last year. I did a running repair on them (alright, Louise did it for me!) and made them do for the remainder of last winter but they were so good I had to buy another pair for this winter's campaign; they are the Rab Phantom Grip. What a fantastic pair of gloves they are too, made from WindPro Polartec they are stretchy and light and more to the point for me, they don't have a lot of bulk which means I can operate my camera quite comfortably whilst wearing them. They also fit right in with my 'any new gear has to be light and have low bulk' philosophy.

The wind resistance they possess makes them ideal for almost all conditions and alongside that they are even water repellant and highly breathable. They also have that silicon print thingy on the palm which seems to be in vogue on a lot of gloves these days which makes them less prone to slipping when you are doing a spot of scrambling. In fact they sound too good to be true and they almost are - they were good enough to make me buy another pair anyway!

Sean

Dougal today

2009-11-11T16:11:00.000Z

We were out in glorious conditions today up on the fells - the sun was shining, the frost was sparkling and the skies were blue. Dougal almost goes through himself these days when he thinks there is a walk in the offing, so I guessed he quite likes it up there. The affirmation today was when we were wandering around, soaking up the beautiful views and Casper and Dougal were doing that daft dog thing, running up and down to nowhere in particular at 100mph. Dougal had a big grin on his face - yes , really - he looked as though he was smiling as he was frolicking and that made me smile too. That's what the freedom of the fells is all about isn't it? Life's simple pleasures. What a day, what a place...what a dog!

Sean

Don't miss John Sergeant in the Lakes

2009-11-09T11:51:00.000Z

Tomorrow evening John Sergeant is on ITV with his new series about tourists in the UK. The first programme features the Japanese in Bowness and you may catch a glimpse of our shop as John strolls down Ash Street on his way from the Peter Rabbit and Friends shop to the Beatrix Potter Experience, so please watch if you get a chance. The Japanese can be great customers of ours: if they see something they like all of their group will buy it but many of them don't like fragrance so they turn tail as soon as they step in the shop. We also get quite a few of them (and they are the only nationality who do this) who come in wearing face masks......nice!
Louise

Wedding photos

2009-11-07T17:13:00.008Z

Oh, go on then - due to public demand (!), here are a couple I took. Sorry Jules/Tim - hope you don't mind! Sean

Congratulations to Jules and Tim!

2009-11-06T18:03:00.002Z

Jules who works with us in the shop got married to Tim yesterday and it was a fantastic day despite the weather. The location was superb - Belmount Hall at Hawkshead - which is a National Trust property run by the same people that run Jumping Jenny at Brantwood.

I did my David Bailey bit being the 'official' photographer and the photos seem to have turned out okay on first viewing (phew!). Managed to get a bit of embarrasing 'dad dancing' in last night after a glass of wine or six; the band oddly enough was called Striding Edge!

This morning we awoke to a great view from our room along the Vale of Hawkshead with the fell tops peeping above the mist which managed to sooth away some of our headache...Sean

rain, rain, go away!

2009-11-04T12:23:00.000Z

So much for the cold, bright start to November: it's bucketing it down today! Not to worry, I've already had two giggles, the first being a lady who stood outside the shop and announced in a broad Yorkshire accent "Love the Lakes? Love the Lakes (louder)? What's to love about the Lakes?" Charming!
The second was an expectant mother who was interested in the children's clocks and mirrors. "Would you be able to exchange a mirror if the baby turned out to be the opposite sex?" "Certainly" I replied. "Are you keeping it a surprise?" "No" was the answer "I just don't trust the 3 scans I've had!" Apparently the scans showed this lady was having a girl but, in the end, she chose a Dinosaur mirror.................
Louise